Suddenly, most of my balance vanished.

This is sometimes caused by the fact that you are either playing with extra money or earnings from free spins.

It's crucial to realize that in order to turn these profits into actual money, they need to be wagered within a day. The winnings will expire and be forfeited if the wagering requirement is not fulfilled within the allotted period.

For further details, please see our "General Bonus Terms" at the bottom of the page.