It appears like my game round is stalled.

It's normal to experience disruptions when playing slots, such as internet outages. To resolve such problems, think about attempting the following actions: To continue playing the game without any issues, delete the cache and cookies in your browser and then reload it.

You can be sure that all of your data is saved and that no money will be lost if your connection is lost or if there is a technical issue that causes your casino game to freeze. In blackjack, if you were in the middle of making a decision, like hitting, standing, or splitting, the game will reopen when your connection comes back up or when you reload the browser.

If the game doesn't resume where you left off, it's either the game was still locked in the background during the disconnect, or it continued in the background during the disconnect, with any winnings being credited to your account.

In such instances, feel free to contact our customer service team via Live Chat for assistance. To help us assist you better, please provide the following information about the game round:

• Game name
• Date and time of the game round
• Bet amount on the spin
• Your balance at the time
• Device used for playing

Any further information you can remember about the game round would be greatly appreciated. We recognize that it may be difficult to recall everything, but any help you can give us will help us get to you quickly. After that, we'll answer your question as soon as we can.