I've completed a withdrawal. When will my funds be released?

We strive to process and finish all withdrawal requests in a maximum of 72 hours because we recognize how important timely and effective withdrawals are for our players.

It's crucial to remember that it could take up to five bank days for the money to show up in your bank account or e-wallet once we've completed and processed your withdrawal.

Please note that these deadlines are predicated on the idea that there is no need for verification. 

While our team is dedicated to ensuring the secure completion of your transaction, it's essential to understand that it may still take some time, and our customer support team cannot expedite or fast-track the process.

In addition, please note that Saturdays, Sundays, and public holidays are not considered as bank days, so consider this when planning your transactions.